Referrers

Professional Referrals to Manor House Care Home

Manor House Care Home in Stafford provides 24-hour nursing, dementia, mental health and respite care for adults with a range of complex health needs. We welcome referrals from GPs, social workers, discharge teams and community mental health professionals seeking high-quality, person-centred care in a safe, well-managed environment.

Our Approach to Care

At Manor House, we deliver tailored care for adults with a variety of physical, mental health and neurological conditions. Each resident undergoes a full pre-admission assessment led by our multidisciplinary team, working closely with referring professionals to ensure all clinical and personal needs are understood from the outset. We support individuals with long-term care needs, step-down from hospital, rehabilitation, and periods of short-term support. All care is delivered by a qualified nursing team supported by experienced healthcare assistants, with 24-hour oversight.

Our home is divided into distinct care areas to reflect the needs of different client groups. This includes The Hyde Lea Unit for general nursing, three CDL units for mental health and complex care, and The Village – a secure environment designed for residents living with dementia. Our facilities support both high-dependency care and low-stimulation environments, with a strong emphasis on personalised care planning, safety, and continuity.

Specialist Dementia Care

We provide care for adults at various stages of dementia, including Alzheimer’s disease and related cognitive conditions. Our dementia care is delivered in The Village, a purpose-built environment designed to minimise confusion and support familiarity and routine. This area of the home is comprised of four self-contained units with ten bedrooms each, ensuring a calm, consistent setting where residents benefit from structured care and clear, supportive routines.

Staff working in our dementia unit receive regular, specialist training and are skilled in managing responsive behaviours, supporting emotional regulation, and tailoring communication methods to each individual. We adopt a person-centred model of care, integrating family input and life history into daily routines to ensure that each care plan reflects the resident’s past, preferences, and present needs.

older man sitting in garden

Nursing Care

The Hyde Lea Unit supports residents with a wide range of general nursing needs, including reduced mobility, palliative care, long-term physical health conditions, and post-operative rehabilitation. We provide 24-hour nursing care with medication administration, nutritional support, wound care, continence management and mobility assistance, all delivered by experienced nursing and care staff.

Each resident has a personalised nursing care plan developed through a comprehensive assessment process. We welcome referrals from hospital discharge teams, community nurses and GPs, and work closely with allied health professionals to support continuity of care. Our environment is fully equipped with profiling beds, hoists and en-suite wet rooms, ensuring safety and dignity for all residents.

staff at Manor House Care Home

Mental Health Care

Manor House provides structured, specialist care for adults living with enduring mental health conditions including schizophrenia, bipolar disorder, and the long-term effects of substance misuse. Residents are supported in our CDL Units, which are designed to offer both safety and autonomy. We support individuals who present with challenging behaviours, cognitive impairment, and co-occurring physical health needs.

Our multidisciplinary team completes a detailed assessment prior to admission, liaising with mental health professionals and previous care providers to develop an accurate, responsive care plan. Our team is experienced in medication management, de-escalation techniques, and building structured daily routines that promote stability and wellbeing. We also work closely with external services to support social engagement and appropriate discharge planning where needed.

Respite Care

We offer short-term care for individuals requiring nursing or mental health support on a temporary basis. This includes step-down care following hospital discharge, short-term placements for individuals in crisis, and planned respite to support family carers. Respite care residents receive the same level of assessment and personalised care planning as those admitted on a permanent basis.

Our respite care packages include full clinical support, personal care, activities and access to all Manor House facilities. We ensure continuity by liaising with referring professionals throughout the stay and are happy to provide outcome reports or transition support where applicable. Our goal is always to maintain the individual’s stability, safety and comfort during their time with us.

To Make a Referral

Manor House Care Home offers a responsive and flexible approach to both long-term and short-term complex care placements. Our team is experienced in supporting adults with dementia, mental health conditions, physical health needs, neurological conditions and complex nursing requirements. We provide a safe, structured environment with personalised care plans and 24-hour clinical oversight.

To ensure our home is the right fit for each individual, we work in close partnership with the person being referred, their family, and relevant professionals throughout the referral, assessment and admission process. Our Clinical Assessors will liaise with referrers directly to gather all relevant background information and complete a timely assessment, either in hospital, at home, or in the current place of care. This enables us to ensure a smooth transition and deliver a consistent, well-coordinated package of care.

FAQ

How do I make a referral?

Referrals can be made directly to our team by phone or email. Once we receive the referral details, one of our Clinical Assessors will be in touch to arrange a full assessment and discuss suitability. We aim to respond promptly and will work closely with you throughout the process.

Contact Us

Manor House
Burton Manor Road
Stafford
ST18 9AT

01785 250 600info@manorhousestafford.comBook a Tour

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