Care Quality Commission

The Manor House has recently received an inspection from the CQC and received a rating of Good for every service.

The services the Care Quality Commission are assessing are, ‘safe, effective, caring, responsive and well-led.’

The Manor House Nursing Home in Stafford was bought from the previous owners in the summer of 2022, since the new management team took over, they have worked swiftly and efficiently consulting with long-standing staff members to focus on any areas that required improvement.

Angela Sands, Director of Operations commented, “we are delighted to have been rated as Good in every service assessed by the CQC.  This rating is testament to the hard work and dedication of our team whose number one priority is and always has been the care, happiness and dignity of everyone who lives here”

We’re extremely proud of the commitment the team have shown since we took over back in the summer and are excited to see how we can further work together with a culture of continuous improvement.  As we grow and look to open the third unit within the home, training and staff support will be a focus for us to maintain the highest of standards.”

Jayne Wood, Director of Nursing added, “to be recognised by the CQC saying ‘people were supported by kind and caring staff who knew them well and people’s dignity, privacy and independence was supported’ means everything to us, because this is what we strive to every single day.”

You can read the recent CQC report here.